Administrative Service Officer 3
We're looking for a candidate to fill this position in an exciting company in The Public Sector. Co-ordinating and providing a reception service in support of the Service, including answering a broad range of enquiries and liaising with patients, carers, clinical staff and other services. Providing administrative support to the Service Manager, Doctors and other team members including assisting with managing appointments, correspondence, general service documentation and educational material.
Processing referrals, appointments, maintaining appropriate records and entering information into databases and IT systems relevant to the service. Ensuring patient confidentiality is maintained at all times while providing high quality customer service as outlined in the Customer Service Standards. Undertaking other duties appropriate to this level of classification, which contribute to the operations of the section with the delivery of high-quality person and family centred, safe and high-quality patient care.
Demonstrated administrative skills and effective organisational skills including the ability to be flexible prioritise workloads and problem solves in order to meet deadlines whilst maintaining a high level of accuracy. Proven ability to exercise initiative and sound judgement utilising excellent written and oral communication skills Well-developed interpersonal skills and demonstrated ability to establish and maintain effective communications and working relationships with other team members, a range of internal/external patients/clients, stakeholders and service providers. Experience utilising computer applications (e.
g. Microsoft Office) and information systems including health information systems or similar patient management programs. Apply Here.