Customer Services Consultant (Finance)



Big Four Bank Contact centre exp req. Service Inbound calls within wealth | CBD location - Interview tomorrow Your new company Our client is a market leader in Financial Services and a Big Four Bank - looking to take on several communication and customer service associates to provide comprehensive support around their wealth products and platforms. Your new role To respond to customer enquiries via phone, email and workflow by providing an exceptional client experience, first time, every time.

The role requires knowledge in on-boarding process for clients, relationship building with internal stakeholders and a desire to add value to the conversation by anticipating customer needs beyond their query. What you'll need to succeed Contact centre desirable Impeccable customer service skills - fantastic team work and bubbly attitude. Excellent written and verbal communication skills.

High attention to detail Solid problem solving skills Financial service experience and interest What you'll get in return Interview immediately Opportunity to start a career within a Big4 3 month initial contract with views of permanency - no WHV Fantastic training and ongoing support. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to emmalouise.smithhays. SA Licence number : LHS 297508.

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28 May 2020


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