Client Implementations Program Manager



We're looking for a candidate to this position in an exciting company in The Finance Sector. Proactively assesses appropriate solutions and manages risks. Ensures timely escalation and mitigation of risks to avoid impact to project delivery.

Interfaces, influences and negotiates with senior leadership, regional business partners, vendors and any other stakeholders driving implementation initiatives. Responsible for all internal and external project related activities to ensure a timely and smooth client implementation process. Identifies areas of process improvement and recommends solutions.

Puts client needs first by anticipating trends and changes in the market, leveraging institutional and industry knowledge and challenging the current state to create value for our clients. Resolves complex client escalations and recommends proactive solutions. Bring extensive experience in process/project management.

Able to prioritize multiple projects, closely monitors progress and follows up accordingly. Leverages metrics to find optimization opportunities. Performs other duties as assigned 10 years of experience Wide organizational knowledge and cross-functional team work experience to deliver multi-work stream projects.

Communication and presentation skills to command senior client and senior internal stakeholder meetings (Steering Committees). Effective Leadership skills; ability to promote team building and develop partnerships with other teams. Ability to analyze and solve complex problems; effective influence skills.

Citigroup Inc.
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26 May 2020


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