Accommodation Manager 50k-65k The Tomprice Hotel is delighted to invite applicants for the position of Accommodation Manager. This is a unique opportunity to showcase your Management and Leadership capabilities with one of the busy regional employer. Explore this exciting journey with us in introducing and establishing the Tomprice Hotel as the leading hotel in the region.
Take the journey with us to discover who you are and what you can achieve. Key Responsibilities: Overseeing and ensuring the smooth and efficient running of the Accommodation Department. To implement and maintain a quality system for the Hotel, to ensure we always offer guests consistently high standards of quality through training and monitoring of services.
Ensure all hygiene standards are implemented on a day-to-day basis ensuring the highest standards of cleaning of guest bedrooms as well as public areas. Allocating work duties & cleaning lists to Accommodation Assistants/ Porters on a daily basis. Carrying out routine inspections of all check out rooms and spot checks of all occupied rooms.
Reporting and follow up on any maintenance defects or other issues. Oversees implementation of deep cleaning programs, maintenance reporting and follow-up. Conducting daily and weekly training to ensure compliance with standards.
Ensuring all rooms & Front of House areas are maintained and cleaned to the highest standard at all times Liaising & communicating with Front Office and Reservations teams regarding room status. Be fully versed in the World of Hyatt Brands standards The ideal candidate for this position must possess the following : Must have the ability to prioritise and delegate work Must be standards driven and detail-orientated Have the ability to multi-task in a fast-paced environment Excellent customer service & communication skills Experience in managing and training of staff Previous experience managing a busy Accommodation department in a busy 4/5 star hotel is essential for this role A good command of the English Language is essential Good IT skills.