Director, Head of Client Management & Sales, HSBC Securities Services (HSS) Australia & New Zealand



Some career choices have more impact than others. We’re looking for progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who’ll work with courageous integrity every day. As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits.

These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships. As one of the leading asset servicing providers in Asia, Australia is a top growth focus area for HSS and is therefore seeking a high calibre Client Management & Sales person to join its local/ regional HSS team to be responsible for all Client Management and Sales within Australia and New Zealand. Your role would include a portfolio of clients covering multiple client segments including Asset Managers, Asset Owners, Alternatives, Insurance, Public Sector and Pensions.

Responsibilities: • Identify opportunities for cross selling, develop sales strategies, and works with the business to enhance profitability. Work with FIG and existing SBD reps (if any) to formulate and execute a plan around agreed names. • Own the commercial relationship for the client.

Protect and grow existing client business throughout the region. • Maintain a high level of client interaction, Develop strong understanding of clients business, growth objectives, strategy and key decision makers. • Maintain competitive analysis and lead strategic direction of HSS with local management.

• Understand the needs of customers and prospects, and assist to implement structures and solutions to meet their needs. • Lead RFI/ RFP and deals through new business acceptance process and ensure full compliance with internal procedures in respect of the conclusion and handover of new business and on-going annual reviews. • Keep up to date with new regulations, market trends and client plans to identify new sales opportunities.

• Review and monitor competitors propositions and success factors. Use the same to ensure HSS becomes the market leader in this sector. • Promote HSS Services’ profile as the local / regional fund services provider in Australia and potentially other Emerging Markets.


HSBC Group
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18 Nov 2019


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