Guest Service Agent
We are currently seeking a Guest Service Agent to join our Front Office team and work in a multi-award winning resort. Working this close to the beach, every day will feel like a holiday This casual role is responsible for ensuring we do not merely deliver service but do more than is expected in thoughtful ways that create meaningful and authentic moments of hospitality. We are looking for someone who has an excellent rapport with guests, good computer skills, ability to stay calm under pressure and exceptional attention to detail.
Requirements Provide exceptional customer service by responding to requests promptly, efficiently and courteously Maintain a high level of professionalism Experience working in a 4-5 star resort/hotel front office environment Demonstrated proficiency in Microsoft Office, Fidelio or Opera System Ability to communicate with a diverse range of people Full availability to work weekends and public holidays Remain calm and effective in emergency and high pressure situations Current drivers licence essential First Aid Certificate desirable Benefits Opportunity to work with a fun and outgoing team North Byron beachside location Work in award winning design surrounds.