Operational Risk & Compliance Manager - Customer Protection/Servicing, Group Functions



Highly engaged culture aiming to support your development Build strong professional relationships with relevant Business Units and Portfolios, to increase knowledge/understanding of their operational risk and compliance environment and related products and processes Be part of an organisation that values diversity, inclusion, and respect About The Role Role Location: 833 Collins Street, Docklands VIC 3008 Role Type: Permanent Shift Schedule: Full time, 40hrs/week As part of the Australia Division Business Operational Risk & Compliance function, you will work with the Customer Servicing & Onboarding and Customer Protection Business units to ensure they manage operational risk and compliance effectively and meet the requirements of ANZ ORMMF and Compliance frameworks. You will foster strong working relationships with business and risk partners, provide insight and advice/guidance to business teams in relation to operational risk and compliance and perform effective oversight. About You To grow and be successful in this role, you will ideally bring the following: Solid years of financial services experience and tertiary qualified (business degree) Proven years of experience in Operational risk and/or Compliance or related disciplines Ability to build and maintain relationships with internal and external stakeholders and influence/negotiate change Excellent communication skills Organisational knowledge Able to manage priorities and conflicting issues in a professional/risk based manner About ANZ At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive.

We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career. We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded. ANZ recognises the value of an inclusive and diverse work environment.

We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics. We work flexibly at ANZ.

Talk to us and let us know how this role can be flexible for you. To find out more about working at ANZ or to view other opportunities visit www.anz.

com/careers. You may apply for this role by visiting ANZ Careers and search for reference number AUS106170 . GD4.


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20 Nov 2019


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