Mobile Container Crew Coordinator
Australian Container Unloading Group is a world class leader shipping container unpacking and packing services. Established in 2002, Our Client has expanded its operations to service the transport and logistics industry Australia wide and operated business has a strong commitment to developing long term relationships with our customers, our management teams and container crews with our culture of "safety first" and people development underpinning our commitment to our workforce. Having the unrivalled ability to work with and grow alongside our customers, Our Client has secured a distinct niche position in the supply chain space.
We are currently seeking an experienced container unloading Mobile Container Crew Coordinator with experience in the container unloading service industry for our busy Somerton and North Melbourne operation . This role is physical and will be HANDS ON, you will be required to unload containers and drive forklifts. Remuneration for this role will be inclusive of base salary, car allowance and superannuation.
Working under the Victorian State Manager, work will be based around Somerton and your duties and responsibilities will include: Purpose of Position Ensuring strict safety standards are enforced on sites through implementation of work method statements and site safety inspections Ensuring daily servicing of clients by achieving 100% KPI's - all shipping containers booked the previous day are unpacked according to standards and procedures Servicing customers through site visits to the highest standards and ensuring retention and effective management of container crews Booking container crews by phone for the following days containers each day Replacing staff at short notice if required daily Travelling to various warehouse and logistics sites to ensure container crews are on site with no issues Communicate with customers relating to any service non-conformances and resolve issues UNLOADING CONTAINERS as necessary and driving forklifts unloading palletised stock from shipping containers Maintaining strong communication flow with all customers to ensure all required information is being articulated and received to ensure well-organised container unpack Manage the quality of shipping container unpacking, safety and supply of labour to ensure best outcome is achieved for the customer Education & Experience Knowledge of shipping container unloading processes (essential) Experience in the shipping container unloading industry (essential) Possess forklift current forklift licence and experience in operating forklifts (essential) Own vehicle and drivers licence (essential) Excellent customer service skills and ability to manage customer expectations 2 or more year's operational experience in warehousing / logistics operations Current forklift licence and 2-3 years forklift driving experience Physically fit and able to unload shipping containers when necessary In depth experience in conflict resolution and staff management Except....