Join a successful company where profits go to medical research Opportunity to work with a professional and supportive team Work across all aspects of revenue recovery AusHealth Hospitals is responsible for the provision of a range of medical payment and cost recovery services for public hospitals nationally. We have a fantastic opportunity available for a permanent, full time Team Leader in our Brisbane office in Bowen Hills. Reporting to the Operations Manager - AusHealth Hospitals, based in Adelaide, you will lead and motivate a team of Client Resolution Consultants to maximise collections and ensure effective, high quality service delivery on behalf of our clients.
As Team Leader, your key duties and responsibilities will be: Lead and advise team of Client Resolution Consultants Ensure adherence to Debt Collection Guidelines and Australian Consumer Law Create and improve workflow processes Coordinate financial assessments of debtors and negotiate payments Participate in and promote continuous improvement Develop and deliver training to Client Resolution Consultants In order to be successful in this role, you will have the following skills and attributes: Thorough knowledge and understanding of Debt Collection Guidelines and Australian Consumer Law Previous leadership experience Ability to build and lead a strong and positive team Results-focussed attitude Excellent interpersonal and negotiation skills Ability to communicate with people from culturally and linguistically diverse backgrounds If you would like to be part of a results-orientated team that recognises effort, contribution ad commitment and you have the ability to lead a team to deliver exceptional results, then we would like to hear from you. Appointment to this role is conditional upon the provision of a National Police Check and Working with Children Check and a satisfactory pre-employment drug and alcohol screening..