Operations Administrator



We are on the look for an inspiring and energetic Administrative Assistant to join this successful business. Your new company A proud family business of over 40 years as Victoria's award-winning heating and cooling company. Due to some growing pains within the business; this client is looking for an inspiring and energetic Administrative Assistant to their operations team.

Your new role Reporting to the general manager of the business you will be working part of a team to deliver and over-see aspects of customer service and manage the operations. In this new role your duties will include; but will not be limited to: Receiving customer enquires Answering incoming phone calls, operating the switchboard Controlling courier dispatches and deliveries Allocating installation dates for customer and sales team Performing customer confirmation calls Performing trouble shooting for warranty enquires Liaise with clients; stakeholders and various manufactures Work alongside and with installing technicians and organising trade services when needed. What you'll need to succeed The successful candidate will be a proactive, highly organised administrator with excellent verbal communication skills and previous experience in a similar warehouse support role.

Previous experience in delivering excellent customer service within a call centre or customer service environment; ideally within the trade base environment. Strong computer system skills Fantastic communication and engagement skills Exposure to HVAC industry would be highly regarded but not essential What you'll get in return This business aims to provide an unrivalled opportunity for our people to develop their careers in a flexible supportive environment. Amazing opportunities the grow your career within this great working environment.

What you need to do now If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email sarah.janemotthays.com.

au. Alternatively, you can call Sarah-Jane Mott on 03 8562 4200. If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

SA Licence number : LHS 297508.

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12 Nov 2019


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