Technology Services Engineer
This position will be responsible for managing and maintaining internal and client infrastructure, network, servers and providing 3rd level application and database support to clients. Client Details Our client is a leading software company based in Mulgrave. They are currently going through a growth period and they are looking for an IT Generalist to join their team.
Description The successful individual will be responsible for: Manage, support and monitor the organisations server and network infrastructure. Maintain and Support software. Collaborate effectively with internal development teams to provide technical leadership and architecture on projects.
Build servers as required. Monitor, troubleshoot and improve data backup solutions to ensure full and efficient data integrity. Liaise with 3rd party suppliers and vendors to resolve issues efficiently.
Deal with general issues as required. Maintain and secure systems through security and data integrity via access controls, backups, and adhering to Information Security best practices. Create, update and maintain technical documentation, Wiki and Service Manuals.
Escalate calls as appropriate where the issue is beyond the scope of your expertise. Profile The successful Individual will ideally possess the following: Proactive highly motivated and self-directed person who can drive issues through to resolution. Knowledge of current technologies, such as; VMWare, Windows OS, Linux OS, Cisco and SQL.
Demonstrated technical experience operating a technical infrastructure environment, including LAN/WAN, VPN, Servers, Backup and Recovery. Experience working in a Customer Service Management oriented environment supporting Internal and External customers. Technical experience in an Infrastructure environment with at least 3 year's experience.
Excellent technical and practical documentation skills. Job Offer The position on offer is a newly created role with a leading software company based in Mulgrave. To apply online please click the 'Apply' button below.
For a confidential discussion about this role please contact [Anita] [O'Hara] on [61 3 9607 5627]..