ICT Business Analyst - Matrix Specialist
Powertec Telecommunications is an Australian distributor of telecommunications hardware including 3G and 4G gateways, wireless products and smart mobile phone repeaters. The company was established in 1998 and is the recognised market leader, particularly in the cellular repeater and Gateway space. We are on the Gold Coast in a modern, comfortable and spacious office.
This Business Analyst role has significant potential with their primary task to manage and support our numerous Dealers of Matrix products of which Powertec are the exclusive Australian Distributor. Through regular visits, you will support our Dealers and large end-users by creating detailed planning and reporting, outlining problems, opportunities and solutions. The successful candidate will be familiar with Matrix PBX, Gateways, Security Products and Biometric Devices and others in our product range.
Travel to other areas of Australia will also be required on a regular basis. As our new Business Analyst, you will bring our Sales, Technical teams, Dealers and End-Users together to drive business growth. The role includes: Working with our Dealer network to support the pre-sales process and installation of Matrix products to their End-Users, including developing system specifications for complex or specialised installations.
You should be able to capture User stories and translate them into detailed process-models for our System Developers. Project managing the documentation, compliance and training to complete specialist installations of Matrix Communications and Security equipment throughout Australia. This includes completing initial cost analysis all the way to hand-over documentation as required.
Acting a central reference point between our Dealer network, Matrix ComSec and other stakeholders for the design and implementation of Matrix systems throughout Australia. Conducting on-going training classes for Staff, Dealers and End-Users. Developing test plans to ensure all installations are of acceptable quality and standard as well as compliance with design specifications.
Improve functionality of current Gateway systems by identifying any system inefficiencies and drive continuous improvement, including implementing system updates with current Users. Model data and information systems and software adaptation to apply relevant technologies to deliver client outcomes and develop bespoke system specifications to deliver on client needs About you: Bachelorâ€™s degree in Electronics, Information Technology or relevant ICT field. Experience with Matrix products is essential.
Excellent analytical skills including the ability to complete cost/benefit analysis and business process mapping. Telecommunications experience is essential as well as expertise in Wi-Fi or M2M products advantageous. Excellent communication skills to prepare reports and other written documentation.
Well-developed analytical skills to interpret complex information from numerous sources. Some sales experience i....