Level 2 IT Engineer
About the company Our client is an IT MSP focused on providing awesome customer service and proactive IT support. While using some of the latest systems and technology, they are delivering solutions that are just wow. With a focus on being ahead of the game with technology, they are always investing in upgrades.
About the role The main focus of this role is to participate in IT infrastructure projects and provide technical support to customers. Your attitude, attention to detail, customer focus and communication skills are paramount for this role. Audit and scope requirements for infrastructure upgrades/client projects Assist in internal migration from Storagecraft to Veeam Assist in the upgrade of internal data centre hardware Powershell scripts to assist in device maintenance through RMM tools Installation of servers into client racks and confirming all services functioning Troubleshooting escalations from the Level 1 team Completion of 365 migration projects Auditing and updating network assets for clients including network diagrams Automating tasks through group policy/scripts Skills & Experience Configuration & administration Windows Server Physical installation of servers & networking equipment Basic Powershell scripting Office 365 admin and configuration Active Directory & Group Policy Driving License is required as a company vehicle will be used for equipment installation occasionally.
Bonus Skills Storagecraft & Veeam Backup Sharepoint & Teams experience Microsoft Azure Sophos firewall & security suite Benefits & Culture Our client is an up and coming MSP with a focus on giving their staff exposure to the latest technology. With a truly flexible working environment and an opportunity to work on projects alongside BAU tasks, this is an opportunity that will suit someone with aspirations. Flexible working environment Opportunity to work from home Weekly team Lunch Work with the latest technology Click on the APPLY button to submit your application.