APS Helpdesk



Your new company Federal Government department seeking an experienced helpdesk operator to join their busy team. Their central location provides convenience for public transport or parking. Your new role You will be responsible for assisting the office with various helpdesk tasks and ensuring smooth day-to-day operation.

Your daily tasks will include: Inbound calls Provide advice and respond to customers Simultaneously talk and type call reports What you'll need to succeed Experience in customer service is absolutely essential (call centre experience is desired). Previous Government experience will also play a major role in your success. You will also: Be enthusiastic, polite & courteous Be able to achieve KPI targets set out for you Have an Ability to take direction as set out by the management team Communicate effectively with stakeholders, verbally and in writing What you'll get in return This is an initial 1 month contract offering an attractive hourly with the view of long term extension.

You will also receive: Ongoing training and support A chance to work in a close-knit team of hard working individuals Great team culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, forward your CV to Justin.McNamarahays.com.

au or call us now. If this job isn't quite right for you but you are looking for a new position, please contact Justin for a confidential discussion on your career..

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12 Nov 2019


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