The Swanston Hotel, Grand Mercure and Mercure Welcome Melbourne complex are located right in the heart of the CBD. The two hotels are part of the Accor Group and owned by Erdigroup - a privately owned company that operates a successful collection of hotels and businesses throughout Australia. Working for both Accor and Erdigroup gives you the dual benefits of working for an international hotel group with worldwide accommodation discounts and fantastic training and career opportunities, combined with the benefits of working for a smaller family run business with a dynamic team environment Make a memorable first and last impression for our guests.
As part of the Front Office department, you will be a key point of contact for guests and help in ensuring their stay is enjoyable: Welcome and farewell all guests Assist guests with queries on places of interest, directions, dining options, transport, weather etc Transfer, storage and handling of guest luggage and property Park and retrieve guest cars as part of the properties valet service The successful applicant must have a full driverâ€™s license and they must be available to work nights and weekends. While we are a busy complex, everyone works together, has some fun along the way, and you will find yourself welcomed and assisted whenever you need it when you join the team. So if you are an energetic, positive person with lots of get up and go then this is the job for you Flexible rostering, good shift patterns, organized etc Above award wages Free and discounted hotel accommodation Discounted CBD parking Easily accessible via public transport in the centre of the CBD Food and beverage discounts in the hotel Staff social functions Training and development Experienced management to mentor you and develop your skills Only candidates with unrestricted working rights in Australia will be considered for this permanent ongoing position and we cannot accept applications from Student or Working Holiday Visa Holders for this position at this time.