Customer Service Manager - Coles Kununurra
The role Reporting to the Store Manager you will have full accountability for the day-to-day running of your department. You will take pride in contributing to a store which is encouraging, warm and welcoming for our team, customers and community members. Working within your local community, this is an excellent opportunity to combine your passion and retail leadership experience while progressing your career.
Your key responsibilities will be to: lead, coach and develop your team recognise and celebrate success take a team approach to meet sales targets, cost control and rostering requirements inspire customers through presentation, merchandising and stock management always look to simplify processes and meet audit and compliance standards coordinate seasonal point of sale and price integrity checks maintain and nurture a culture where people and food safety is inherent delight our customers with an outstanding shopping experience maintain excellent department standards, keeping the checkout area clean and safe for our team and customers Culture Coles is a fast-paced, constantly changing business that harnesses your talents and challenges you to perform at your best. As a team, weâ€™re bold with ideas and operate with pace and passion, always looking for better ways to transform retail and delight customers. Benefits Not only will you receive a competitive salary, youâ€™ll also have access to these great benefits: a 5% discount when shopping at Coles, Kmart, Officeworks and Target learn new skills and develop your existing capabilities - we provide excellent ongoing training and development 12 weeks of paid parental leave for primary care givers and 1 week of paid leave for secondary care givers About us Today, Coles is one of Australiaâ€™s iconic retailers, providing a range of fresh food, groceries, general merchandise, liquor and fuel to millions of customers every week.
We have a combination of over 2,400 retail outlets across Australia covering Coles supermarkets, Coles Express fuel and convenience sites, Spirit Hotels and liquor stores under Liquorland, Vintage Cellars and First Choice Liquor branding. While some things have changed over the years, one thing remains the same â€“ our customer first strategy. We have over 112,000 fantastic team members across the country who are focused on making life easier for our customers and making a difference to the communities we serve every day.
At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. [LI-C].