ICT Support & Test Engineer
Aurec Pty Ltd are seeking ICT Support & Test Engineer. Fantastic Location and working environment. There are positions available in NSW, VIC & QLD.
We are on the lookout for an excellent and passionate Help Desk Support person to aid the business project rollout period. You will be required to jump straight in and assist the business. The Job: Dealing with end user clients directly Managing first tier support queries that have either been escalated or sent directly from the client Performing systems reviews and assessments Diagnosing system problems and providing technical guidance on how to resolve IT issues Help resolve functional, process-based queries Working quickly and efficiently to resolve issues Provide excellent customer service Ideal Candidate: 2 years Proven experience in a Service Desk, Help Desk or Product Support role Experience in a busy help desk environment Excellent communication skills Problem solving and Analytical skills Technical experience - In depth experience supporting different operating systems Analytical skills A passion for quality customer service & Team player Salary: $65,000- $75,000 To be considered for this role please apply below Only successful applicants will be contacted.