International Health Consultant

Location

Description

To contribute to the evolving International business by providing efficient and courteous customer service to overseas visitors; and contribute to the growth and development of the business. Client Details They are an organisation that are committed to the health and happiness of it's staff and members, where they treat everyone fairly, ethically and equally. By putting their customers at the heart of everything that they do, they strive to deliver excellence on everything that they do.

Description Customer Service Maximise International member satisfaction through empathy, high service levels and support via internet, email, phone and chat Guide International members to appropriate external partners as required and where possible via warm transfer. Processes Handle queries for overseas visitors via phone, chat, email, etc with a high degree of accuracy, attention to detail, and warmth People/Leadership Support team/colleagues as required and actively contribute to team initiatives Maintain own skills and knowledge Profile The successful candidate will be: A citizen or permanent resident Experienced in a high paced phone based role Experienced in insurance/ finance from a technical aspect Able to empathise and display patience with distressed customer Job Offer They are an organisation that are committed to the health and happiness of it's staff and members, where they treat everyone fairly, ethically and equally. By putting their customers at the heart of everything that they do, they strive to deliver excellence on everything that they do.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Chelsea Gerrard on 61 2 8292 2226.

Company
PPAU Customer Services
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Posted

13 Nov 2019

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