Infrastructure Support Analyst
Part-Time hours (30 hrs per fortnight) Join our IT team West Leederville, Perth location Beyond Bank Australia is a customer owned bank with branches nationally. In addition to providing high-quality banking services, we are committed to benefiting our customers and their communities. We currently have an exciting part-time opportunity for an enthusiastic Infrastructure Support Analyst to join our IT Services Department in Perth.
As the Infrastructure Support Analyst, you provide local support to a National team over 30 hours per fortnight. You will thrive on challenges, have excellent communication skills and a positive attitude towards work. Reporting to the IT Infrastructure Manager you will be responsible for systems administration support, upgrades, and testing functions for all network and network related systems.
Your duties will include, but are not limited to: Providing level 1 desktop, network, systems and application support to internal staff across multiple sites, via phone, email and face to face Responding to IT Service Desk requests and resolving problems Provide support for infrastructure systems requests, including Windows Active Directory, Citrix XenApp environment, Outlook and Skype for business, MS Windows and Office applications Managing time effectively to complete allocated work and to ensure service excellence Advocating adaptability and willingness to support other team members as necessary to manage workloads To be successful in this role, you will have the following skills and experience: A strong interest in technology, desktop computing & network based systems Experience in the use of Microsoft Windows operating systems and software applications such as Microsoft Office An exceptional customer service focused attitude High-level written and verbal communication skills Strong analytical and problem solving abilities Excellent time management skills Demonstrated interest in continuous improvement The ability to work effectively within a team environment to achieve objectives If this sounds like you, we want to hear from you TODAY Beyond Bank are proud to be Australiaâ€™s largest B Corp bank. We use our business as a force for good by meeting the highest standards of social and environmental performance, transparency and accountability. This is an opportunity to join a values-driven organisation that offers the opportunity for you to grow your career.
Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels. Applications close COB 22nd October 2019.