Contact Centre Solution Architect, Genesys & Cisco, Platform Integration, CBD



Solution Architect to work on large scale greenfield Contact Centre projects, Genesys & Cisco Platform Integration, High Level of Business Engagement APPLY NOW: Join a rapidly growing Financial Services Company in the Sydney CBD. This Org is currently embarking on a huge scale IT transformation Program updating every core system and integrating a number of businesses under one entity. Play a key role in creating a market leading IT environment that is best of breed with the IT investment to match.

Be valued in a high achieving friendly team offering a culture of success and healthy work/life balance. You will Lead strategy, high level and detailed design. These Solution Architecture roles will see you influence IT strategy and technology selection on a large scale.

Solution Architect - Contact Centre This role will require an experienced Solution Architect that has worked on Contact Centre projects with a focus on Genesys or Cisco platforms. You will be responsible for integration into the contact centre platforms. You will influence strategy and platform selection in a large scale greenfield transformation program.

In particular you will have a high level of business engagement and stakeholder influence. You will lead high level and detailed design. You will work with vendors to ensure delivery.

You will require demonstrated Solution Architecture experience on Genesys or Cisco Contact Centre Projects. You will be able to demonstrate an excellent understanding of Contact Centre Platforms and integration into the CC platforms. Very importantly you will need to demonstrate excellent business engagement skills, having worked closely with both business and IT stakeholders.

Ideally you will also have experience across Guidewire and Salesforce. Ideally you will have Centre design and platform build Exp in a large & complex IT environment. Additionally Roles : This FSI Org currently has multiple Infrastructure Solution Architecture roles currently available as a result of a major IT transformation program that includes the Infrastructure Solution Architecture openings in, Cloud AWS Implementation & Design, Cloud Security Solution Architecture, Workplace Technology Strategy & Architecture and much more.

Excellent daily rates offered. Work in a truly inspirational team with a sought after culture of innovation and empowerment. These are great opportunities - To apply, please submit your CV via the portal by clicking the APPLY NOW button below.

You can also contact Charlie directly at: Charlie Molino (02) 9037 4055 0450 253 077 Northbridge IT Recruitment 9-13 Young Street, Circular Quay, Sydney, NSW, 2000 For this and other opportunities please visit: www.northbridgerecruitment.


Northbridge IT Recruitment
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Excellent rates, 9-5 hrs, Friendly Team, Syd CBD


27 Jan 2020


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