Clinical Applications Specialist - WA SA
Job ID 208490BR Position Title Clinical Applications Specialist - WA SA Division ALCON Business Unit COMMERCIAL AP AL Country Australia Work Location Perth Company/Legal Entity ALCON AUS Functional Area Sales Therapeutic/Disease Area Ophthalmics/Ophthalmology Job Type Full Time Employment Type Regular Job Description As the global leader in eye care, Alcon, a Novartis company leads the way in developing and manufacturing innovative medicines and devices that enhance quality of life by helping people see better. As key part of the Surgical team you will be responsible for training customers (Surgeons and Staff) on the approved utilization of Alcon products to ensure safe and appropriate use for optimal patient outcomes. â€¢Provide technical and clinical training, education and ongoing clinical support to train surgeons and OR staff â€¢Provide on-site and/or remote clinical application support to customers by providing scientific, technical information â€¢Ensure successful implementation of all equipment â€¢Provide clear and accurate documentation of each site visit â€¢Identify and report all adverse events and device deficiencies â€¢Refer inquiries related to unapproved uses of technologies â€¢Collaborate as appropriate with Field Service Engineers to support clinical sites for new installations â€¢Collaborate with local equipment managers and sales reps to ensure clinical training is scheduled for new installations and needs for ongoing surgical support Attend and support Medical Congresses, fellowships, conferences, exhibits, seminars, and wet-labs as requested by CAS management.
â€¢Compliant with all Alcon policies and procedures â€¢Act in accordance with Novartis and Alcon Values and behaviours Minimum requirements â€¢Bachelorâ€™s Degree (preferred) OR â€¢Certified Ophthalmic Assistant/Technician â€¢Minimum of 2-4 years of clinical experience as a Technician in a surgical practice English â€¢Minimum 2-4 years clinical experience in Ophthalmic Surgical or clinical setting. â€¢Deep understanding of laser mechanics/engineering and technical elements of the devices. â€¢Root cause analysis / problem solving skills.
â€¢Thorough understanding of medical device regulations. â€¢Demonstrated communication skills (oral and written)..