Admin Staff - Wide Bay
Wide Bay Health and GenesisCare, Australiaâ€™s largest provider of radiation therapy services, have partnered to provide a world class integrated cancer care for Hervey Bay and Bundaberg. To assist with the development and ongoing running of this new facility, Genesis Cancer Care QLD is seeking expressions of interest from Patient Services Offices (Administration Staff). This is an opportunity to be a driving force and have an impact in the delivery of cancer treatment in Hervey Bay and/or Bundaberg.
The successful candidates will provide administrative support to staff, patients and clinicians, ensuring high quality, professional and efficient administration services. Specific responsibilities include, but are not limited to; Monitoring the flow of patients, supporting and directing as required Acting as the first point of contact for our patients and their carers, monitoring and acting on feedback Professionally answering all incoming calls Demonstrating a breadth of service knowledge Maintaining the integrity of patient records Patient accounts responsibilities, as required Working collaboratively as part of a multidisciplinary team PDF of Job Description What we are looking for; Strong experience in medical administration and reception Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders Proven experience to work effectively both independently and in a team environment Strong knowledge of patient billing systems and related Medicare funding mechanisms Strong skills in Microsoft Office software and other Centre technologies Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations values. Flexible approach to work.