Custom Pack Administrator
Job ID 212085BR Position Title Custom Pak Administrator Division ALCON Business Unit COMMERCIAL AP AL Country Australia Work Location Sydney Company/Legal Entity ALCON AUS Functional Area Sales Therapeutic/Disease Area Ophthalmics/Ophthalmology Job Type Full Time Employment Type Regular Job Description As the global leader in eye care, Alcon, a Novartis company leads the way in developing and manufacturing innovative medicines and devices that enhance quality of life by helping people see better. As part of the Surgical team, you will join a group of dedicated and extraordinarily talented individuals to be responsible for efficient, effective processing of all Custom Pak, Ophthalmic Pack and Pik Pak pricing, product and contract requests as well as the maintenance of Custom Pak related information in various systems. The incumbent is also responsible for the provision of pak administration services to Alcon Australiaâ€™s customers and internal departments.
Minimum requirements Higher School Certificate (HSC) Working knowledge of Microsoft Office applications Two years Customer Service experience Data processing skills Knowledge of JDE desirable Excellent customer focus and attention to detail Excellent verbal, written and interpersonal communication skills Problem solving skills Ability to work unsupervised and manage a challenging workload Demonstrated ability to exhibit a high level quality service orientation. This includes the ability to explain complex matters in an appropriate clear and concise manner Proven accuracy and precision and the ability to prioritise tasks to meet strict deadlines.