Technical Specialist



Utilize your knowledge of Workers’ Compensation legislation to support a team Coach and mentor our Case Managers in the new model We care for our employee's career development with an in-house L&D Team EML is a leading Workers Compensation Insurance company. We now have over 2000 employees and are still growing which means an amazing and diverse culture with a very high internal promotion rate. THE OPPORTUNITY As part of our diverse team based in our Chatswood office , you’ll help make a positive impact on someone’s life every day.

You’ll feel great satisfaction knowing your talent and hard work has a purpose. You will provide regular advice and feedback to Case Managers and Team Leaders on adverse decisions relating to liability/work capacity / permanent impairment/weekly payment entitlements and communication of these decisions. You will assist in improving the overall quality of these decisions.

YOUR RESPONSIBILITIES Working directly with a team of Case Managers supporting the delivery of a world class customer experience Assessing all technical considerations of compensation payments and liability determination Working within the legislative and regulatory environment to optimise outcomes for all stakeholders Applying sound risk management principles to ensure compliance and robust decision making Understand the impact of initial eligibility under legislation in regards to benefits for injured workers and impact to stakeholders Participate and provide technical support in employer claims reviews ABOUT YOU Strong technical experience in workers’ compensation claims Proven experience coaching & mentoring case managers in the workers compensation industry Demonstrated understanding and application of relevant NSW Workers compensation laws and the associated regulations You have previous experience working as a case manager or a technical specialist background Tertiary studies in Allied Health or Legislation is desirable WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including : A vibrant, collaborative team culture Onsite learning and development team Close to 2 major shopping centre | Chatswood Chase & Westfields 17.5% annual leave loading We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this is of interest to you, please apply now or for more information/confidential conversation please contact Thomas Brown on 02 8098 6356.


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13 Nov 2019


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