Operations Coordinator - Brisbane



The Blue Box To have a career with Tiffany & Co. makes you a special part in a story of legendary beauty with freedom, wit and joy that has evolved over 180 extraordinary years. Our Brisbane boutique is looking for a detailed oriented and highly motivated Operations Coordinator to join the team.

As the Operations Coordinator, you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured.

Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honor those dreams with grace and artful understanding. In your role you will: Ensure all repair and service orders, customer order requests (including sale process and shipping) are managed and completed in a timely manner.

Successfully meet company’s service quality standards using the approved Tiffany & Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany & Co.

established processes and procedures. Applying consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence. Providing the highest standard of customer follow-up to support the development of client relationships.

In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Blue Box. White Ribbon.

That’s a wrap. The successful candidate will have a minimum of three years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation…We believe a diverse workforce makes a difference.

A dynamic service-driven personality is essential We are seeking: A Blue Box Enthusiast with recent experience within retail customer service, preferably within the jewelry industry Excellent communication skills both written and verbal, with solid attention to detail and problem solving capabilities. Proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. To be successful in this position you must be able to work every second weekend.

The next step in the process is for you to complete a pre-hire assessment, in which you will be e-mailed the link after submitting your application. An inspired.

Tiffany & Co.
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23 Oct 2019


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