Service Desk Analyst
Programmed Professionals is a leading provider of white collar, technical and engineering recruitment services. Our client is a successful mining company based in the Perth CBD who are currently looking for an experienced IT Support Analyst to join their team. About your new role: Working Monday to Friday in a a busy and complex work environment About you: Minimum 2 years working in a IT Service Desk environment Proven track record in providing Customer Service in a busy environment Experience in a high-pressure environment Experience in the use of IT Service Management toolsets & frameworks Ability to provide resolution on first call Ability to work as a member of a multi-disciplinary team; Strong time management skills and an ability to work to deadlines; Proven IT change management, incident and problem management skills Excellent written and oral communication skills with strong client focus including the ability to liaise with technical and non-technical staff at all levels.
The Opportunity Immediate start Competitive hourly rate Fantastic team culture Join the Programmed community and work for a company who values your safety and wellbeing. If you are interested in hearing more about this opportunity, please contact Programmed Professionals on 9479 0139, to have a confidential chat about your career or click on the APPLY NOW link to submit your application. We look forward to hearing from you - Education: Currently Completing High School.