About the business Journey Beyond Rail Expeditions formerly known as Great Southern Rail (â€œGSRâ€) operates Australia's iconic rail journeys, The Ghan, Indian Pacific and The Overland. GSR is part of the Journey Beyond Group, a dynamic experienced based tourism business focused on sharing the special places in which it operates and creating and shaping lasting memories for all its guests. About the role An exciting opportunity for a passionate and self-motivated individual to join the housekeeping team based at the Alice Springs Terminal.
In this role you will be responsible for supporting quality service delivery and providing exceptional guest service experiences in the areas of housekeeping and support services for all arriving and departing train services Requirements Reporting to the Terminal Manager, some of your tasks will include; Â· Cleaning and housekeeping tasks on-train and in the terminal; Â· Accommodation set up on-train; Â· Platform duties, including luggage handling; Â· Watering the train; Â· Greeting guest upon arrival and assisting them with check-in and concierge services; Â· Operating the cafÃ© and souvenir area; and Â· Other duties as requested. This position is physically demanding working on your feet for long periods on time and in confined spaces. To be successful in this position you will have a keen eye for detail and quality of presentation and be able to operate calmly under time pressure.
Experience cleaning and understanding of chemicals is highly desirable. The arrival and departure times of our journeys vary, and you will require flexibility with working hours, including weekends and public holidays. A uniform will be provided to allow you to maintain professionalism and personal presentation in line with our company personality.
This is your opportunity to be part of a business with a passionate focus on continuous improvement and high-quality customer service. If you are interested in this role, click â€˜apply nowâ€™ to forward an up-to-date copy of your CV.