Part Time Business Customer Specialist - Kotara store



> At Officeworks, we exist for one simple purpose - to help make bigger things happen, for our customers, our team and our community, and our in-store Business Specialists play an important part in this purpose, seeking out opportunities to develop long-lasting relationships with business customers to help make bigger things happen. We have an amazing opportunity for a passionate and self-motivated individual to join our store team at Kotara. You will be working across the entire range of products and services including, but not limited to, Office Supplies, Print & Copy, Technology and Furniture to support local businesses as a trusted Business Specialist - Instore.

This role is part time working 24 hours a week across Monday to Friday during business hours (eg. 9am-5pm) to support business customer needs. What does a Business Specialist - Instore do? Reporting directly to the Store Manager, you will be looking after Business Customers on the sales floor.

Being naturally inquisitive, you will develop a strong understanding of your customers’ needs and build trusting relationships with your customer base. With a positive attitude in providing end to end solutions for business customers, you will proactively guide and support customers in making the right choice of products and services for their business. In addition to growing existing business accounts you will seek out qualified leads and generate new business.

Being proactive and having a can-do attitude will be essential for you to identify and develop these new business opportunities, along with being able to manage multiple activities within this busy role. You will be communicating with a variety of people including customers, peers, other team members, and support office stakeholders. Calm and composed in your approach, you will be able to demonstrate empathy as you communicate in a clear and compelling way, appropriate to the audience and setting.

What do I need to be a successful? To excel in this role, you will have: Extensive experience in customer service Ability to build rapport with a wide variety of customers Effective communication skills Strong business acumen and experience in working with KPIs A proactive approach to seeking out new business opportunities Strong attention to detail and organisational skills Previous exposure to relationship-based selling would be highly advantageous Be available to work 24 hours per week during business hours Monday to Friday What is it like to work at Officeworks? Our “Big Blue Box” is different. We focus on creating an empowering and fun culture where people enjoy coming to work. Reporting to a passionate and motivated Store Business Manager and working within a supportive environment, you will have a comprehensive induction program and ongoing assistance available to give you the tools to help drive your success.

With a competitive salary package, great team member discount, and professional development opportunities, thi.

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21 Oct 2019


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