Flexible working hours and competitive hourly rates Ongoing Training and Professional Development Friendly and Supportive team environment Attractive Employee Benefit scheme The Ramsay Pharmacy Group is part of Ramsay Health Care, Australia's largest private hospital operator and global hospital group. Ramsay Pharmacy takes pride in employing professional and highly trained Ramsay Pharmacy teams committed to delivering comprehensive pharmacy services to our patients in the retail and hospital environments. Ramsay Pharmacy are looking to appoint an experienced Pharmacist Manager to our Malouf Pharmacies Cleveland Day and Night Pharmacy.
We are committed to building a vibrant team who are committed to delivering an exceptional standard of customer care and service. The successful person will be responsible for the delivery of high quality and valuable pharmacy services to the community and be empowered to pursue new pharmacy services in the area. We require someone who can drive retail key performance indicators and assist the Retail Manager to operate the day to day functions of the pharmacy.
KEY RESPONSIBILITIES: Coach and develop staff, including overseeing new employee onboarding and induction. Lead employees to meet the companyâ€™s expectations for productivity and goal accomplishment. Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
Maintain employee work direction including base rostering, training, annual leave, time in lieu, cover for absenteeism, and overtime scheduling. Create a culture of teamwork among team members that allows for ideas and suggestions, supportiveness, and working effectively together to enable each employee and the store to succeed Oversee all dispensary operations, including pharmacy only medicines Ensure every customer receives exceptional service that achieves the best possible health outcome. Ensure the store is presented to high standards with regard to merchandising, safety, cleanliness and feel.
Effectively engage all areas of business management to maximise profitability whilst maintaining legal, ethical and moral responsibilities. Strive to increase revenue and achieve business growth and development through strategies that focus on increasing customer spend, build loyalty and therefore secure repeat business, increase traffic to the store, etc. The right person will be provided with on the job training, personal and career development, ongoing support and an individual career development plan.
Other benefits include an employee benefit scheme, staff recognition and friendly supportive colleagues. ESSENTIAL SKILLS: Demonstrated experience in understanding, driving & reporting retail pharmacy KPIs Demonstrated experience in leading and motivating a large and diverse team Demonstrated commitment to customer focus & continuous quality improvement Demonstrated communication, organisational & interper....