Community Engagement Officer
A top-tier Civil Engineering company requires a Community Engagement Officer in Sydney - ASAP start Job Title: Community Engagement Officer Location: Sydney - Southern Suburbs Pay Rate : $65-85k package depending on experience Engagement: Short-term contract with the opportunity to go Full Time Permanent An opportunity has arisen within a successful Civil Engineering Company operating within the state of NSW. They are looking for a Community Engagement Officer or Advisor based in the Southern suburbs of Sydney. The position offered is a short-term contract, offers the potential to move to a permanent role for the right applicants.
Company The company provides a range of Civil Engineering construction services throughout Australia, with these positions being part of live project support function. Over the last few years they have capitalized on the booming civil engineering & construction market and the group has seen some significant growth which has driven the need for the development of this position. Main Duties As the Community Engagement Officer/Advisor, you would be responsible for; Being front line of communication for external third parties which interface with the project.
Developing and maintaining strong internal/external relationships. Log issues & complaints, update stages of resolution through to close out on a specialist CRM. Follow through to â€œclose outâ€ any issues or complaints which are bought forward from external parties and communicate that to all involved parties.
Interface with internal departments to facilitate the resolution of issues. Contribute to the development, implementation, and evaluation of plans and policies for the Community Create regular reports and briefing papers for management. Providing clear and open communication to facilitate openness and trust within the team & the external parties Researching, critically analyzing and interpreting data Requirements The successful candidate will bring to the role; Previous background in a customer service/retail role, note it doesnâ€™t necessarily need to be from the civil engineering sector.
Need to be a strong and clear communicator in both written (emails) and verbal formats. Have a strong follow-through to resolve any issues. Have strong administration skills and a reasonable level of IT aptitude.
Have good problem-solving abilities, and the ability to thrive in a busy environment. Benefits A package which is in line with the demanding nature of the role which includes: Base salary of between $65K - 80K package dependent on experience..