Customer Service Delivery Associate
Customer Service Delivery Associate Global Brand Name seeks Customer Service Good Training, Development & Support Best Pay Rate in the Industry / Opportunity to go permanent after 6 months Great role if you are looking to build a professional career in customer service About The Company Our client is one of the world's largest, most diverse and successful technology and security companies. With over 4,000 locations in 180 countries their brands are recognised for world class performance, innovation and customer service excellence. The organisation is committed to supporting its employees and prides itself on best practice in ethics and safety.
About The Role Due to increased growth a number of positions have become available for a Customer Service Associate to join their centralised National call centre based in Salisbury. Reporting to the Team Leader, this role will see you handling a large volume of inbound calls and emails, resolving queries, making outbound calls, accurately entering details on to the database and responding to queries via emails. Your main focus will be to promptly provide a high level of customer service and see each query through to completion.
The role is very much like running your own business, you are in charge of your own work and need to research the answers to every query. There is a lot to learn and it a great team whom take their work seriously and work collaboratively. This is also a great role to learn the grass roots of an Industry which will then be a great basis to grow your career from.
We seek applicants whom what longevity and stability within a company and their career. This Package Includes On offer is a 6 month temporary contract. This is a great opportunity to get a foot through the door with a leading International organisation which may lead to a permanent fulltime position.
The position is based in Salisbury and there is onsite parking available. What You Require To Succeed In This Role Be able to work 8 hour shifts Monday to Friday between 5am and 6pm on a rotating roster Graduates - Welcome to Apply Be career minded Be professional, with a flexible, pro-active can do approach and the ability to take ownership Work well under pressure, be resourceful, flexible and have good problem solving skills Have good multi-tasking skills Have strong customer service skills Have a high level of written and verbal communication skills Be a strong team player Possess strong problem solving skills Intermediate MS Office applications including Outlook, Word and Excel How to Apply Here at Astrum , we are dedicated to adding value through delivering a 'measurable difference'. We partner with organisations and applicants to provide a reputable, innovative, responsive and collaborative engagement to further enhance their human resource and recruitment function.
In return you will be joining a global group where opportunities for advancement are only limited by your ability to deliver results. Other company benefits in....