Back of House Administrator
Fun & Energetic Culture Generous Team Member Discounts Internal Progression- Sky is the limit About Glue Store Glue Store is a leading Youth Retailer specialising in street, denim, lifestyle clothing & accessories. Being the House of Brands, we carry the hottest and on trend fashion from well-known international, national and local brands We see ourselves as more than a place our customers can go to â€˜glueâ€™ together an outfit, it is somewhere everyone can go to be inspired by whatâ€™s new and immerse themselves by a fresh and expressive culture. We donâ€™t only value our customers as our first priority, we take pride in valuing who we are and the team we are part of.
We are constantly innovating and creating, as we explore the possibilities to ensure we are delivering unrivalled experiences for our customers. Not only do we build friendships with our customers, we continue to build our knowledge and skills to ensure weâ€™re giving our customers an experience they wonâ€™t get anywhere else. We are empowered to be accountable for our results and we always strive to make sure our customersâ€™ look and feel their best.
By going above and beyond day in and out, we accomplish our goals and together we celebrate our wins. About the role As Back of House Administrator, you are responsible for the following: Customer Service Provide exceptional customer service Maintaining up to date product knowledge to assist Customers with product queries Performing transactions on POS Stock Management Receive stock upon delivery Escalate stock delivery discrepancies to management when appropriate Process Stock ( Soft & Hard Tagging, handle and fold stock Merchandise replenishment Assist Management with stock date Ensure stock is processed in a timely manner In- Store Operations and VM Ensure that all merchandise is presented as per the VM guide at all times ( i.e.
correctly placed, hung and folded) WHS Exercise a duty of care by performing duties in a safe manner in accordance to safe work practices Reporting all incidents in a timely manner Who you Are Previous experience in a similar role High attention to detail Articulate problem solving skills Intermediate knowledge of Microsoft office ( Excel) Stock/Administrative retail background Team Player Loves the Glue brand & culture.