FCL Customer Service Officer
Amazing Career Opportunities Multiple positions available due to organisational growth Join a fast paced and growing organisation ACFS Port Logistics is currently recruiting for a FCL Customer Service Officer for a permanent opportunity. This energetic, assertive team player will be responsible for planning and scheduling labour for container unpacks and associated warehouse functions. PRIMARY OBJECTIVES: Running the planning reports for all their clients Confirm that all deliveries have been completed from previous day & night shift and checking if any containers haven't been picked up from the wharf or been delivered into the wharf Develop and maintain excellent customer relations with the client Ensure you receive and supply to allocations the appropriate documentation to allow on time delivery Data entry for allocations and invoices Ensure all clearances and releases are completed correctly and containers are available prior to handover to allocations Provide high levels of customer service ensuring the expectations of both internal and external customers are satisfied at all times.
KEY REQUIREMENTS OF THE POSITION Experience working in the logistics industry Maximas System knowledge highly regarded Strong Excel skills Customer Service experience Ability to build and develop strong working relationships Strong computer literacy Work in a team environment SKILLS AND ATTRIBUTES Customer orientated Experience identifying & implementing continues improvement initiatives. Able to work under pressure Computer literacy in Microsoft Office Suite Team player Work in a fast paced environment Attention to detail Advantageous to have some transport industry experience This role will be offered full time. If you believe that your skills match the above criteria, please click the apply button below and submit your resume.