Front Office All-rounders - Palazzo Versace
Palazzo Versace Gold Coast is the world's first fashion branded hotel and sets the standard for world-class accommodation and service. Palazzo Versace has: 200 luxury rooms, 72 condominiums, 3 diverse style restaurants, a European style spa, a 90-berth marina and a Versace Boutique shop. We are looking for a true industry professionals to join a vibrant & energetic team Front Office Team.
The successful candidates will report directly to the Front Office Manager.To be eligible for these positions, you must be confident with welcoming our guests at check-in & cross referencing reservations details. You will provide outstanding guest service by ensuring all guest requests are accurately actioned with prompt follow-through and be responsible for creating innovative ways to upsell additional services to our guests.
You will be able to manage multiple tasks & possess exceptional customer service skills with the ability to interact with guests from all markets and cultures. A comprehensive knowledge of the Gold Coast and its environs and an unrestricted current driversâ€™ license are essential for the Concierge position. Requirements The ideal candidates must demonstrate exemplary customer service skills; exceptional attention to detail and a proven ability to meet deadlines and work under pressure.
All candidates will have professional presentation and communication skills and availability to work rotational shifts including weekends If you are ready to join a fun, dynamic and focused team that is dedicated to taking Palazzo Versace to new heights, we welcome your interest. Benefits The hotel will supply and launder your uniform and provide undercover car parking when available. You will be entitled to a complimentary duty meal in the staff canteen and 25% city ledger in the venues.