Customer Service Representative



Customer Service Officer Job located in Camberwell Your new company This well known company is seeking a strong customer service professional. Their success and high-quality service has lead their business to grow and become international business. They offer a world class working environment and due market growth a permanent Customer Service representative opportunity has become available in their Customer Care team Your new role The aim of your role will be to deliver a high level of customer service to external and internal customers, to ensure processing-related activities are carried out in an accurate and timely manner & to contribute to a positive team culture and enjoyable working environment.

On a day to day basis. Process incoming customer sales orders via fax, phone and email whilst providing high level customer service Continually increase product knowledge and understanding of the wider product range Develop strong relationships with customers (internal and external), as well as with key suppliers. Ensure any customer complaints and disputes are managed promptly and professionally.

Liaise and communicate as appropriate with the sales, marketing, finance, and operations teams to ensure business functions are strongly interconnected with customer services. Undertakes administration activities including collating orders, invoicing, transmitting files, and communicating information in an accurate and timely manner. Maintain a smooth, accurate and timely flow of sales orders and related documentation What you'll need to succeed High interpersonal and communication skills Customer Service Experience Phone based experience Experience in customer service as well as, basis administration and data entry Computer literacy – high proficiency in the use of Microsoft Excel, and other Microsoft Office applications (Word, PowerPoint, Outlook) and JDE What you'll get in return Work for a well-known, successful and international company Career progression available Camberwell location What you need to do now If you are interested in this role, please contact Kelly Daines via Kelly. or call 9604 9690 and ask for Kelly.


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16 Sep 2019


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