Outbound Engagement Officer



Work in the education sector liaising with potential students Outbound Sales Representative located in St Kilda liaising with internal & external customers & stakeholders Your new company Work for a well-respected Australian owned company, who are well-known in the education field. They have a rich heritage and due to the high-quality education they provide. Their recent and ongoing success has caused their business to grow, due to this a 3 month temporary contact as a Sales Opportunity has become available in their Future Student Engagement team.

Your new role the aim of your role will be to increase enrolment levels & to contribute to a positive team culture and enjoyable working environment. On a day to day basis you will: Contacting Potential Students Outbound Calls Understanding enrolment process’ as well as, courses Continually increase product knowledge and understanding of the wider product range Develop strong relationships with Students Ensure any customer complaints and disputes are managed promptly and professionally. Liaise and communicate as appropriate with the sales, marketing, finance, and operations teams to ensure business functions are strongly interconnected with customer services.

What you'll need to succeed High interpersonal and communication skills Outbound sales experience Customer Service Experience Phone based experience Ideally a strong understanding of the education sector Computer literacy - high proficiency in the use of Microsoft Excel, and other Microsoft Office applications (Word, PowerPoint, Outlook) and JDE Willing to obtain a WWCC (working with children's check) What you'll get in return Work for a well respected company Start quickly work in a supportive team competitive pay What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now or forward your CV to Kelly Daines via Kelly.Daineshays.com.

au or call 9604 9690 2128434.

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16 Sep 2019


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