Customer Service Officer
Seeking a Motivated Customer Service Professional for a State Government organisation Your new company Our client, a state government organisation are seeking multiple experienced customer service individuals in the Latrobe Valley area of Gippsland, in South-Eastern Victoria, approximately 149 km east of Melbourne. Due to the growing business, positions have become available to join their evolving team. Your new role In this role you will be responsible for assisting customers face to face with all licensing and registration enquiries followed by transactions that include money handling.
You will be working in a very fast paced environment, however you will receive extensive training and ongoing support, with plenty of opportunities to up-skill. If successful, our client is seeking employees for three different positions: Customer service officer Licence testing officer Computer license tester What you'll need to succeed Demonstrated Customer service experience Excellent communication skills both written and verbal Identifying customersâ€™ needs through effective questioning & active listening skills A genuine interest in resolving customers' enquiries Managing clientâ€™s records / data entry Having great tech ability, being able to use multiple computer programs Excellent attention to detail You must have full working rights within Australia to be considered for this on-going assignment Full licence and clean driving history What you'll get in return Full training - learn and grow throughout your employment to become an expert in your field Working in a friendly environment The potential opportunity to become a permanent team member with substantial career growth Northern west branches Excellent hourly pay rate Onsite parking This is a temp on going assignment with minimum hours anywhere from 20-38. Please note full time hours are not guaranteed.
What you need to do now Weâ€™re looking for the right people for this role, so please apply online for consideration, click 'apply now' to forward an up-to-date copy of your CV. If you have any further questions about this role, please contact Kartya Djukanovic on 96049690. 2128810.