Customer Engagement



Multiple positions in the Dandenong area to work for for one of our leading clients in the Government space Your new company Your Government organisation is seeking experienced customer service individuals to work in the Dandenong area. Due to the continually busy environment, positions have arisen for experienced professionals to join their evolving team in the capacity of a Customer Service Officer. These roles will commence at the beginning of January Your new role You will have the chance to work in a fast-paced environment as a highly valued member of the customer service team.

The role entails extensive off and on-site training, including learning about customer service, vehicle inspection and registration and much more. You may have the chance to work at other nearby branches if required and also be on call until 9 am on your rostered days off to cover unforeseen circumstances. What you'll need to succeed Previous customer service and cash handling experience and a genuine interest in resolving customers’ queries Excellent attention to detail Full driver’s licence without any loss of points - Drivers Licence History check will be required Willingness to work flexible hours (Monday-Friday) on a rotational roster and being available to work up to 5 days a week at different locations You must a permanent resident or citizen to be considered for this permanent position What you'll get in return You will receive on-the-job training and support Minimum of 25 to 38 hours weekly Excellent work culture and hourly pay rate The opportunity to be trained in licence testing.

This involves you being out on the road with learner drivers, assessing and documenting driving skills, while directing them around pre-determined test routes. All applicants must be eligible to train in this area if requested What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (please note, only CVs in Word Doc format will be considered), or call Linda King for a confidential discussion on your career. Please note: due to the high number of applications, only successful candidates with Government experience will be contacted 2155055.

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16 Sep 2019


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