Total Customer Satisfaction, Model Engineer
ABOUT YOU You have an Engineering background with experience in the automotive sector Ability to analyse market data in order to define market concerns and raise technical reports Be capable of working autonomously and cross-functionally as required Bachelor Degree in Engineering is preferred DRIVERS Meet Quality KPI for assigned Nissan Models (Initial Quality & Durability) Report top vehicle concerns in order for improvement action to be taken Understand potential customer dissatisfaction in order to drive product improvement KEY FEATURES Responsibility for resolution of defect and dissatisfaction concerns across all aspects of Nissan models To liaise with Global functions (manufacturing, R&D), Nissan internal Depts. & dealer network Gain a deeper understanding into customer expectations and issues ABOUT US Found in over 191 countries with 160,000 employees worldwide, we have been creating and showing innovative products and services since 1933. Careers at Nissan take people further, faster by driving innovative careers.
We offer a creative and diverse team to the environment of our open workplace, flexible and friendly culture. ABOUT THE JOURNEY Have a go: Taking initiative and challenging the way we do things. Striving for breakthrough strategies, excellence and continuous improvement with clear and measurable outcomes Passion: To have belief, be enthusiastic and have an energy and pride in everything we do (People, Products, Success) INTELLIGENT MOBILITY Connected: Global opportunities/assignments, health and wellbeing programs & fantastic vehicle benefits.
Confidence: Develop your career with in-house programs, and online through Harvard. Excitement: Big fun camps, discounted rates & 2 weeks purchased leave to name a few. LETS POWER OUR FUTURE TOGETHER.