360 Account Manager/Recruiter - Local Government



Your New Company: Exclaim IT is a specialist IT permanent & contract recruitment agency based in the Brisbane CBD. Our company has been built upon the foundation that our PEOPLE are what make our business everything that it has become. We have a high performing, dedicated, determined and talented group of individuals that we enjoy working alongside every day and who represent our brand in the marketplace at a consistently high level on every occasion.

Your New Role: We are looking for a 360 Account Manager/Recruiter, with a solid mix of client facing sales and support skills, candidate sourcing experience, and contractor care skills. This role has ownership of, and accountability for, a key component of Exclaim-IT's dedicated Government support services. Working as part of a wider Queensland Government focused recruitment team, you will enjoy the support and encouragement of a very tight knit and collaborative team that has established a high-performance framework and culture.

As part of this team you will also be supported by a specialist Recruitment Administration specialist, and for guidance, coaching and mentoring have access to one of our organisations most highly awarded and respected Team Leader/Branch Manager's. Duties and Responsibilities: Accountability for, and ownership of, success in this role rests with you While it is a very warm account that forms part of a panel arrangement, your ability to sustain and grow this account will come down to your approach, attitude, and application. You must love dealing with people, have excellent listening and communication skills and be able to generate rapport and trust.

We will be happy to assist in providing training and guidance associated with process and skills to do with ICT recruitment - but your 'coachability and resilience' will be key. A deliberate approach regarding client and candidate engagement, coupled with enthusiasm, commitment and energy regarding the delivery of service excellence will also be essential to secure the best outcomes. Existing experience in Recruitment (or preferably ICT Recruitment) will no doubt be a great help but it isn't essential - We have seen amazing results from people coming into our industry fresh, but with a strong learning orientation and work ethic (ie Retail).

We pride ourselves on the training program we have established, and the support that is available to help get you up to speed, and on the right track (re process and strategy etc). Responsiveness is paramount- this role operatives within a fast-paced, and competitive market hence a strong sense of urgency is a must. You will be part of an organisation that values 'Getting Stuff Done' (GSD) and putting relationships first (both internally and externally).

We love winning, and while we take what we do very seriously - when it comes to ourselves, not as much. By that we mean we like to stay grounded, humble, and have genuine care and support for one another. We work hard, but we also like to cele.

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22 Sep 2019


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