Customer Service Assistant- Caneland



At Laubman & Pank we are all about our people and delivering exceptional customer experiences. We pride ourselves on our history as we have been providing customers with a personalised approach to EyeCare since 1908. We care for our customer beyond just their eyes and develop long lasting relationships that often transcend generations.

Laubman & Pank is also part of Luxottica, a world market leader in optical and sunglasses that provides the best brands and quality products to over 130 countries. At Laubman & Pank you’ll have a chance to work with some of your favourite internationally renowned brands such as Ray-Ban, Bvlgari, Prada, and Oakley just to name a few. Our employees tell us they love working for us because: Our Culture - Unlike any other, the people in our business are given career opportunities and guidance to take them wherever their heart's desire.

Our Brands – We can name Ray Ban, Oakley, and Vogue as our household names, and our fashion power players like Tiffany & Co, Prada, and Bvlgari to name as our exclusive suppliers. State of the Art Technology - Allows us to see and diagnose more giving our customers get the best care in the market. Generous Product Allowance - Have you wearing the best brands, and sharing the Family and Friends Discounts.

Store Bonuses & Incentives - Be rewarded for selling high quality products that make positive change in our customers’ lives. Our OneSight Volunteering - Giving our staff the chance to provide real change in local indigenous and international communities. Now we're looking for the very best Optical Dispenser to be part of something bigger in our store in.

You’ll be required to: Show our customers they’re not just a number through superior customer service, active listening, and solution finding. Use your creativity and knowledge to showcase the styles that will best suit our customers. Resolve customer queries and issues with an empathetic manner doing your best to encourage return patronage.

Complete daily retail duties, i.e. cash management, store maintenance, stock control.

Assist the optometrist to give patients the best options to suit their needs. What experiences and skills do you bring? A passion for fashion, luxury retail, and superior customer service. Reliability, punctuality, & accountability.

Experience in a optical/retail environment preferred. Flexible availability preferred. High-level customer service is essential but the most important thing we look for is passion, energy, motivation, and commitment If you have a genuine passion for creating exceptional customer experiences and want to be part of a brand that is unique in service, product and quality care then apply today Before applying, make sure you’re CV is up to date showcasing your burning ambition for this position and skills to back it up.

Internal candidates please speak to your current manager to gain approval and endorsement for your application as well. If this is th.

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16 Sep 2019


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