Call Centre Customer Service Inbound
Part-time Inbound Call Centre Representative The Company An excellent opportunity to work with a leading Australian brand. Our client are looking for an experienced Call Centre Representatives for an ongoing part time temp assignment. To be considered you must have a valid police clearance from the past 6 months or be willing to apply for one.
The working hours would be around 20 hours per week Monday to Friday (with the occasional Saturday morning). The call centre is open from 7am â€“ 7pm so your shift would be within those hours. They are based around the CBD area.
The Role / Duties Responsible for all interactions with customers â€“ Paying bills, updating account details, general queries Solving problems and answering any complaints and escalating if necessary Meeting KPIâ€™s and working towards targets Answering account queries and general service calls Ideal Skills & Experience Someone who can comfortably address and demonstrate the following key abilities: Must have a minimum of 6 months experience working in a call centre or inbound customer service role Strong customer service experience Must be able to start at the beginning of September Must have a valid police clearance or be willing to apply for one To Apply If you are interested in this position and have the experience required please Apply Online. Only online applications will be considered. If you have any questions before applying online please contact Katherne Stevens on 08 9229 1811 for a confidential discussion now.
If you are successful you will be contacted to discuss the position in more detail. All applications will be treated in the strictest of confidence. You can also sign up for job alerts on our website to keep up to date with our current vacancies www.
kellyservices.com.au Please note: if we do not have any current vacancies that match your skill set at the time of your application, we will keep you details on file for a period of six months and will contact you if a suitable vacancy arises during that time.
Kelly Services is a Fortune 500 company, operating in more than 30 countries and territories worldwide, with 25 years history in Australia and located in every major city nationwide. We deliver staffing solutions across temporary assignments, permanent placements, outsourced recruitment and HR consulting. Our core service lines include Commercial, Industrial, Trades, Engineering, Financial and Scientific resources divisions.