People and Capability Advisor
Part time - 2 days per week - 12 month fixed term contract Provide Tier 3 and Tier 4 level support Utilise your significant HR generalist experience About you You are a pragmatic and motivated Human Resources (HR) professional with strong situational leadership skills, and a proactive and flexible approach. You are forward thinking and can work through ambiguity to deliver outcomes. Your engaging and impactful communication style allows you to easily build rapport with key stakeholders and to coach, negotiate, influence and drive outcomes at all levels of the organisation.
You are passionate and driven and demonstrate exceptional moral values in all that you do. About the role The People and Capability (P&C) Advisory team is responsible for the delivery of the full scope of P&C operational services across all Business Units. Reporting to the People, Capability and Safety Director â€“ Serco Citizen Services, you will deliver operational services covering all areas of the employment lifecycle and will work closely with the broader P&C team to deliver dedicated support to business units and contracts within Serco.
You will provide Tier 3 and Tier 4 level support, predominantly focussed on providing high-level consultancy services to employees and managers in Citizen Services, and within the broader centralised shared service environment. You will contribute to and support a high performing team via support, learning, openness, trust, collaboration and customer service To be successful in this role you will have: The highest levels of personal integrity and ethical behavior Tertiary qualifications in HR or related discipline Significant experience as an HR generalist in both operational and Shared Service environments Solid understanding of ER and IR requirements with knowledge of key legislative and employment law Strong experience understanding and interpreting industrial instruments Sound knowledge of P&C systems and technology (SAP), processes and tools Full valid Australian Driversâ€™ License Willingness to travel nationally as required Australian Citizenship This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role. About Us We provide personal support to members of the community, to help them access a wide range of Government services, health insurance and public transport information, improve road safety and interpreter services.
We provide an exceptional level of customer care across Australia and New Zealand to make a positive difference to peopleâ€™s lives every day. At Serco, youâ€™ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world's best practice, insights and technology across six key sectors: Citizen Services, Defence, Healthcare, Immigration, Justice and Transport.
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