Online Customer Service Agent



My client is a wholesaler for everyday outdoor equipment. They are looking for a tech savvy superstar to join their online customer service team. The right candidate would be helping with general enquiries as well as providing technical issues that may arise with some of their products.

Client Details My client specialises in a range of high-end household appliances. They have been industry leaders for over 20 years. They are a family owned operation and are looking for someone to join their professional and committed team to contribute to their efforts.

Description You would be handling a large range of customer enquiries through various online platforms. This may be via the online store, eBay, social media or even walk in customers at the retail shop. You would be working closely with the warehouse team to ensure all deliveries are dispatched on time, something my client prides themselves in.

There would be a marketing element via the company’s social media platform as well as their website. Profile The perfect candidate would have a strong customer service background, preferably in an online role that had the Zendesk system. Someone who is hardworking, proactive and enjoys working in a team.

Someone with a bit of a creative flare would also be desirable due to the marketing requirements of the role. Job Offer My client is offering an attractive salary package as well as a range of perks that come along with the role. They offer a supportive workplace culture that people like being apart of.

There is free onsite parking as well. My client is looking for someone to continue their career within the company and offer real career progression, something that is often hard to find in such a great location To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Harris Diviny on 61 3 8616 6213.

Page Personnel Customer Service
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17 Sep 2019


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