About the role Due to an internal transfer, we have a rare opportunity for a Claims Manager to lead us in Perth and apply their wealth of experience across a wonderfully broad and challenging portfolio. Reporting to the Head of Claims, you will enjoy an autonomous role as the face of claims to our brokers and clients on some of our most complex cases, whilst maintaining the spirit of our national claims approach. We operate as a national shared service and this role will see you work very closely with our other claims hubs across Australia to drive our culture of client advocacy and ensure operational efficiency.
Your strong claims network will enable you to achieve great results for our clients as well as enabling the development of our people. Leveraging our strong existing claims offering, you will drive improvements across the WA, SA and NT regions and enable a team of passionate claims advocates, with a focus on coaching and guiding more junior team members. About you To be successful in this role, you will be able to demonstrate: Considerable commercial and corporate general insurance claims management experience gained either in an insurance brokerage, underwriting agency, claims service provider, law firm or similar; Proven leadership capability in coaching and developing direct reports, with a people-first approach; Exceptional stakeholder management skills and the ability to think strategically in a fast-paced environment in order to reach cost-effective solutions; Relevant tertiary qualifications or certifications will be highly regarded, although not essential.