Cellar Door Manager, Grant Burge Wines - Krondorf
Uncork your potential Accolade Wines is the worldâ€™s leading provider of New World premium, commercial and value wines. We sell our wines in over 100 countries and have more than 1,600 dedicated employees in Australia, New Zealand, the UK, Europe, Asia, North America and South Africa and â€¦ we make some of the worldâ€™s best known brands In this role The Cellar Door Manager leads a team of people who provide an exceptional experience to Grant Burge Wines' visitors and wine club members. Key accountabilities include Manage daily cellar door operations within brand guidelines and corporate policies and procedures Ensure all staff present the highest standards of retail excellence in cellar door, delivering a unique luxury, educational and informative experience, and championing the Barossa region and the home of the brand Grow membership of the brandâ€™s multiple wine clubs Manage and execute the annual calendar of events for wine clubs Execute brand strategies as they relate to the cellar door Actively seek out opportunities for the cellar door to participate in community and regional activities and events Achieve assigned volume, value and profit targets for cellar door Manage operating expenses, samples costs and stock holdings to budget Recruit, train and provide ongoing development for cellar door staff Be an active member of local industry groups and community organisations Other accountabilities include Work with management, SEQ teams and employees to ensure safe systems of work are developed, documented and followed Ensure compliance with food service requirements Essential knowledge and skills are Strong wine knowledge (region-specific wine knowledge highly regarded) Strong leadership and people management skills Intermediate PC skills (MS Office, POS systems, accounting programs) Self motivation Organisational skills Required experience is Experience in a similar role managing a busy cellar door (highly desirable) Experience in a hospitality venue, events management, restaurant or wine bar Experience working with wine clubs (or similar customer programs) Management of budgets Managing people Essential qualifications are Responsible Service of Alcohol (RSA) certification Responsible Person badge (or elibigility to obtain) Qualifications in a wine-related and/or hospitality-related and/or business discipine (highly regarded) Physical and other requirements Manual handling - occasional heavy lifting may be required Regular weekend work is required Occasional evening work is required Occasional domestic travel may be required Sound like your kind of drop? Accolade Wines will provide you with the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business.