Internal Account Manager/Inside Sales Rep - IT
Inside Sales | Account Management | IT Systems Integrator | Uncapped bonus | Vendor & Client liaison | Software, Hardware & Services You will be working for a dynamic & growing successful IT business solutions company, with offices in Sydney that offers systems integration and IT services for SMB, SME and Enterprise clients as well as Government departments. The company prides itself in offering quality hardware, software and services and has consistently offered professional expertise; managed support services and builds long term client relationships. The company is growing and requires an Internal Account Manager/Inside Sales Rep.
who is very client focused to support existing clients. You want to work in a new environment with lots of autonomy and responsibility with a Systems Integrator that offers a wide range of IT services and solutions. This role will suit you if you have worked for an IT Company and are looking for a step up into a sales environment or you are an existing Account Manager/Inside Sales Rep.
looking for a change. If you are a Customer Service Officer working for an IT Company looking to move into sales, we will also consider your application. Experience gained in a Systems Integrator or Reseller environment is preferred.
The role: Identify and manage cross and upselling opportunities within existing client accounts Support the sales team with the aim of joining the sales team as an Account Manager or BDM Work with Customer Service Reps. to coordinate and administer end-to-end management of the Supply Chain for your clients which could include assisiting with Presales, Order Processing, Renewals, Back Order Management and After Sales enquiries Constant liaison with clients and vendor partners Primary contact point for nominated key client accounts Works effectively and exercises initiative with both Internal and External Stakeholders Management and pipeline reporting Use of and management of Salesforce.com To be successful in this role, you will need the following essential criteria: First class communication skills both written and verbal Customer Service, Inside Sales or Account Management experience gained in an IT environment Experience gained in a Reseller or Systems Integrator environment is preferred An understanding of the sales process with the ability to cross & upsell solutions & services An understanding of the relationship between vendors, clients and suppliers is required A fast learner who picks up business processes and technology quickly A strong and confident personality that can take charge to get the job done A team player who has initiative and self-motivation A driven personality who likes to succeed and is used to working to KPIâ€™s and sales targets A desire to develop a career in Sales.