Branch Administration Manager



For over 50 years Toyota has been at the forefront of the global materials handling market and has been a pioneer in forklift technology and a world leader in making forklifts more productive, safer and cost-effective. Toyota Material Handling Australia (TMHA) is commitment to customer satisfaction extends nationwide, thanks to one of the finest branch networks in Australia. TMHA has 16 branches nationally located throughout every state of Australia.

We are currently recruiting for a dynamic, experienced and knowledgeable Branch Administration Manager who can manage and lead our Adelaide branch rental and used equipment activities as well as support all branch administrative/business functions in order to maximise branch financial performance and ensure consistency of customer service. This position is based at our brand new state of art facilities located in Gepps Cross. Key Duties & Responsibilities: Provide General Manager - Branch Operations with analysis of business/operational and financial reports and branch performance.

Oversee and manage the compilation and analysis of Branch reports and statistical statements including rental fleet. Oversee and manage all Adelaide branch based administrative functions including Sales Admin, Service Admin, Rental Admin, branch labour management admin, Capital Equipment ,Rental and Used Equipment and Parts stocktakes, WHS&E admin and general branch administration. Manage the transport requirements (both intrastate and interstate) of the Branch in accordance with Australian Standards to ensure compliance is achieved at all times.

Transport should also be controlled to ensure efficient, cost effective, customer satisfaction and good commercial outcomes are consistently delivered. Manage the purchase, pre-delivery and sale of traded equipment and ex rental fleet trucks transferred for sale. High level accountability over the established rental and used equipment targets.

Ensure short term rental enquiries are handled efficiently to ensure good commercial outcomes and revenue growth are achieved. Control expenses against budgets and measure effectiveness of the company's operations, recommending modifications when necessary. Ensure the welfare of assets for the Branch through the operations of Field Service.

Manage Rental Fleet maintenance costs within the limits set by annual review. Lead and coach staff to ensure they meet their KPIs and service level requirements. Skills and experience: Minimum of 5 years of supervisory/managerial administrative experience for an industrial organisation Strong multi-dimensional financial/business acumen Solid people management and leadership experience with the ability to develop and coach staff Strong communication and interpersonal skills with a strong ability to liaise with various levels across the organisation Comprehensive product knowledge and ability to build knowledge Well-developed computer/system skills including ERP, MS excel and other platforms Strong analytic.

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16 Sep 2019


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