Customer Service Officer | Coleraine & District Community Bank® Branch | Vic



Join an organisation truly focused on customer, community and people Drive the success of the business and truly connect with your customers Socially, ethically and community-orientated banking Banking is our business; community is our purpose. About the role and team Have a passion for community? Strong organisational skills and an eagerness to make a difference? Are you looking for a new opportunity to learn new skills to enhance your current studies? If this sounds like you, a permanent part time opportunity based at our Coleraine & District Community Bank® Branch could be just what you need to start your career. As a Customer Service Officer, you will be the face of our Community Bank® Branch , leading the way with our unique philosophy.

The role of Customer Service Officer is an exciting and rewarding position which requires you to actively listen to our customers and provide them with relevant solutions to their banking and wealth needs. You will be given the support you need to do what you do best - listening to customers and using your skills to help them achieve their financial goals. This role seeks someone with energy and enthusiasm; strong computer literacy, takes initiative, sound customer service skills and a team player.

The successful applicant will be coached, fostered and developed by the experienced, community minded and close-knit team to ensure their ongoing success. This is a permanent, part time position of 26 hours per fortnight. Flexibility is important as additional hours and days may be required.

About you We are looking for someone who is truly passionate about exceptional customer service and possesses: Experience in a customer service environment Demonstrated competence in achieving consistent sales results A strong desire to find solutions that meet customer needs An ability to confidently talk to customers face to face or over the telephone A values driven and career orientated approach Experience contributing to a team environment An eagerness to understand and share with others what makes our bank different Experience in the banking and finance industry - a plus but certainly not essential A willingness to be actively involved in local community engagement activities that make a difference (at time outside of business hours) About us With 1.6 million customers and growing, the Bendigo Bank aims to be Australia's bank of choice. Through our community engagement model, we believe that strong partnerships with local communities’ matter because what's good for business should also be good for the communities in which we operate.

Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future.

This innovative banking concept has been established in Coleraine & Districts and the Communit.

Bendigo and Adelaide Bank
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16 Sep 2019


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