IBX Field Engineer

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Description

IBX Field Engineer Are you passionate about technology? Want to kick start your career within a leading global organisation? Our hands on role as a Data Centre Technician might be the role for you. Who are we? Equinix is the one of the largest growing Data Centre companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and visionary people who can help us achieve our goal – global interconnection.

With over 190 datacentres in over 24 countries spanning across 5 continents, we are home of the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations, and complex cloud and application solutions Resp o n si b i li t i e s: Pr o vi d e Tech n ical S upp o rt ser v i c es i n cl ud i n g : Data C e n tre o p erat i o n s, eq u i p me n t mai n te n a n c e a n d s er v i c e p rovis i o n i n g . S u pp o rt Dis a ster R e c o ve r y d ri l ls a n d inv o c atio n s.

I n stall a n d de - i n stall o f cu s t o m er c r o s s - c o nn e c ti o n s. Per f o r m S m art Ha n d s and t a p e b ackup Se r vic e s. Wareho u s e ma n a g e ment.

Reporti n g f a cil i ty ala r m. I n ci d ent ha n d l ing , pro b l e m tro ub les h o o ti n g and e s ca l ation t o u p p er tier. S u p er v ise ven d o rs f o r w o r k wit h in data cent r e p r e mi s es.

Mai n tain a c cu r ate r e c o r d s, d o cu m ent all p r o b l e ms, a n d pre p are re p o rts. Exhi b it qu al i ty w o r k ma n sh i p o n all w o r k. Mai n tain t h e clea n l in e ss o f IBX d at a centre.

R equ ir e me n ts: Di p l o ma o r C ertific a te in T e lec o m m un icat i o n o r IT r el a ted area. Certificat i o n s in I T i n du stry (C o m p TIA A /CC N A / Jun i p er) an advan t a g e. H i g h le v el c o m pu ter ski l ls i n cl ud i n g use o f M ic r o s o ft Office su it e o f p r o du cts.

Excelle n t c o mm un ic a ti o n s skil l s, b o th a d va n c ed wr i tt e n and v erb a l En g l i sh skil l s. 1 t o 2 y ears’ ex p er i ence in d ata cent r e o r IT w o rks r e l ated is h i g h ly p r efera b le. Attributes: Stro n g Cus t o mer S er v i c e S k i l ls.

A b i l ity t o w o rk ef f ec t i v e ly a s part o f a te a m is es s entia l . H as a ‘can d o ’ a ttit ud e a n d a pp roach t o w o r k. A d a p tab l e, flexi b le.

Be a b le to f o l l o w pro c ess e s eff i cient l y and effe c ti v e l y. Stro n g at t ent i o n t o de t ail a n d c u st o mer se r vice f o cus. A b i l ity t o learn fast and wo rk au t o n o m o u s l y.

A b i l ity t o ju gg le m u lti p le p r iorities and be a sel f - s t art e r attit ud e. May b e req u ired t o lift 2 5k g u n assisted, cl i mb la dd e r s a n d w o r k w i th var i o u s eq u i p ment i n cl ud i n g ha n d t oo ls (si d e c u tte.

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Company
Equinix
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Posted

17 Sep 2019

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